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Video shows Disney monorail traveling with doors open

October 12, 2019


HAPPENED AND WAS ANYONE HURT? AMANDA: NO ONE WAS HURT. DISNEY IS ACKNOWLEDGING TONIGHT THAT THIS INCIDENT OF A MONORAIL WITH PASSENGERS ON BOARD OPERATED WITH THE DOOR OPEN. THE THEME PARK SAYS IT HAS FIXED THE PROBLEM, BUT THE WOMAN WHO SHOT THE VIDEO ONCE ASSURANCES IT WON’T HAPPEN AGAIN . IT WAS A DISNEY GUEST NAMED ABBIE WHO SAYS SHE SHOT THIS VIDEO SHORTLY AFTER THE MONORAIL TOOK A CURVE ON ITS WAY FROM THE MAIN TRANSPORTATION CENTER TO EPCOT. ABBIE ASKED US NOT TO USE HER LAST NAME, BUT TOLD WESH 2 NEWS OVER THE PHONE, THAT DOOR REMAINED OPEN FOR THE REST OF THE RIDE.>>I WAS AFRAID SOMEBODY WOULD FALL OUT. THE TRAIN IS ABOUT 40 TO 50 FEET UP WHILE GOING TO EPCOT. AMANDA: WHEN THE TRAIN ARRIVES AT EPCOT.>> SMOKING IS NOT PERMITTED AT EPCOT, EXCEPT IN DESIGNATED AREAS.>>DON’T SMOKE? I COULD USE ONE. AMANDA: GUESTS COULD BE HEARD JOKING IN REACTION TO THE WARNING ABOUT SMOKING AFTER THEY EXPERIENCED WHAT THEY FELT WAS A DANGEROUS SITUATION.>>EVERYBODY WAS PRETTY SHOCKED, AND I WAS PRETTY TERRIFIED. I CAN’T SPEAK FOR EVERYBODY ELSE IN THERE BUT EVERYBODY WAS PPRETTY MUCH ON SAME FOOTING THERE. AMANDA: IN THE VIDEO YOU SEE ONE OF THE PASSENGERS WAVE HIS HAND OUT THE OPEN DOOR TO ALERT THE PLATFORM ATTENDANTS AT EPCOT TO THE PROBLEM. A DISNEY REPRESENTATIVE TOLD WESH 2 NEWS TODAY, “WE REGRET THAT THIS OCCURRED. SAFETY IS OUR BIGGEST CONCERN. WE IMMEDIATELY REMOVED THAT TRAIN FROM SERVICE AND HAVE TAKEN STEPS TO ENSURE IT DOESN’T HAPPEN AGAIN.” WHILE NO ONE WAS HARMED, ABBIE SAYS THE PROBLEM WITH THE DOOR STARTED BEFORE THE MONORAIL LEFT THE TRANSPORTATION CENTER. SHE CLAIMS WORKERS SPENT 10 MINUTES TRYING TO GET IT TO LATCH SHUT BEFORE SENDING THE TRAIN ON ITS WAY.>>I THINK IF A DOOR’S NOT CLOSING, I KNOW IT’S A BUSY DAY AND THEY’VE GOT A LOT OF PEOPLE TO MOVE AROUND BUT THAT DOES NOBODY ANY GOOD IF SOMEBODY FALLS OUT OF TRAIN AND DOESN’T GET BACK UP AGAIN. AMANDA: SHE TOLD ME WORKERS AT EPCOT SET TO THE PASSENGERS THEY SHOULD HAVE USED THE EMERGENCY PHONE TO ALERT THEM TO THE PROBLEM. SHE CLAIMS THE PASSENGERS DID NOT KNOW THERE WAS AN EMERGENCY PHONE. DISNEY SAYS THIS TRAIN HAS BEEN ASKED AND IS BACK IN SERVICE.

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